On Thursday I booked a bus ride for 3 for today Sat at 10:20 am. I looked at my reservations Friday night and saw it was booked for Thursday that just passed.
I didn't book it for Thurs. My GrandMother is turning 90 on Sat why would I book for Thurs. I called customer service and was told by a lady to call back. When I called back I was hung up on by a man.
This all happened between 1255pm and 1am. I need my tickets changed today for 1020am departure from NYC to Philadelphia. I need to be to my GrandMothers 90th Birthday. Thank you.
My name is Duane. My number 9177735168.
Product or Service Mentioned: Megabus Bus Ticket Booking.
Reason of review: Order processing issue.