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Please DO NOT book with Megabus. My mother a 70 year old and my daughter an 8 year old was stranded for 8 hours. They left ATL at 11:00am and was scheduled to arrive in Durham NC at 7:45pm. The bus driver was new and couldn't provide much help. I called customer...
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1.0
#1025655
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Never forget your bag in the baggage hold if you take Megabus. Scratch that - never take Megabus. Because even a simple moment of forgetfulness, which we've all had at least once, will cost you dearly. Calling them is useless. You'll reach someone paid to follow a...
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Anonymous

Anonymous "Such an unfortunate, ***, avoidable situation"You said it, don't forget your bags and this situation can be avoided. Great advice for the youth of today.

2.8
I liked
  • Safe driving
  • Affordability
I didn't like
  • Mean drivers
  • Lost and found
#1003324
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Megabus - Excused absence for not attending registration
Could'nt make the registration because i had an critical appointment that i had to attend for my child on the same day. She needed her mental medication and special counseling before i left her unattended with babysitter. She has a disorder that requires for her to...
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1.5
I liked
  • None
I didn't like
  • Refund policies
#989857
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Short Review for March 24, 2017, Pc_service

#1025010
1.0
I was in an accident on one of your mega buses and my lawyers are trying to contact you because we were hit and find out because I was injured we're having trouble contacting all call 214 874 1029
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Megabus Air Conditioner Facility Review

#1022446
1.0
No ac hot asf on the bus omg
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Short Review for March 15, 2017

#1021247
There was no answer. Will try to recall.
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Short Review for February 26, 2017

#1014174
4.4
I rode the mega bus to Mobile Alabama and the air wasnt working what a horrible experience i had
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I purchase reservation on 11/17/2016 to Houston, Tx for 01/18/2017 and return trip for 01/19/2017 for some reason my return trip was schedule for 03/14/2017 and I was asking for reservation change without additional charges and the *** people only can say sorry! Wow I...
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1.0
I didn't like
  • Way i was treated i am a disable customer
#988244
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The driver refuse to let my grandson on the bus for know reason. The driver made him get on last and refuse to put his luggage on. My grandson a 26 year old male was not off no drugs whatsoever. The driver was very rude. All the time I was on the speaker phone so I...
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I didn't like
  • Driver was very disrespectful
  • Bus driver disrespect
  • Bus itsself
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Hello Megabus company, I'm writing you to let you know how horrible your company is overall. Your customer service suck ***, Everything about ya suck tf. I payed for my ticket, reach at the bus station as I waited for this bus and it never came. I got an email saying...
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Anonymous

None I had problems with them also many time. The drivers a rude and disrespectful. I wrote the Better Buere, the State Attorney , wrote the Chicago Tribune, Called the corporate o...

1.1
#976661
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I purchased a ticket and they text me the reservation number to my phone, due to me not being able to access my email.Next day the bus was cancelled and i called to confirm and rescheldule. In the process of reschelduling i explain again i didnt have access to my email...
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2.2
#976479
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Hi I am a passenger travelling in megabus from Washington DC to Philadelphia. The bus was supposed to leave DC at 5pm which it did. The bus reached Baltimore around 6:50pm and the driver made an announcement that due to some reason another drive will be taking over and...
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1.2
#976264
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20 degrees outside and the bus is broke down. They put us in a hotel lobby WHERE WE HAVE BEEN SITTING FOR 7+HOURS WTH.....Now they are saying we are stuck here till tomorrow. I had to be in town today for something VERY Important. I call mega bus customer services they...
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1.0
I didn't like
  • Mega bus was a big disappointment
#975665
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Contact Megabus

Headquarters Address:
Megabus
4400 S. Racine Ave.
Chicago, IL 60609
Phone:
(877) 462-6342
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I have rode the Megabus 15+ times now and this will be my last. The main reason I chose megabus originally was due to it being cheap and decently convient. The reason I will not ride megabus again is because out of 15+times riding the bus they have been late 10 or more...
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1.8
#973900
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