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I was traveling from State College, PA to New York City, at 2:40am, so I could catch an early afternoon flight to Europe. Before I say anything about the experience, let me just say that I had two bags with me, and yes, I know now that the rules say that you are only...
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Anonymous

Anonymous I bet someone really appreciated all the free clothes :D

Anonymous

Anonymous Well, this is interesting. Was just looking at how to get somewhere and will not be taking Mega Bus, 2 fares lost.

Megabus Negligence re: Passenger Comfort, Safety
In March I had a shockingly bad MegaBus experience on various levels, and I've heard of similar from friends. When I got home that night, I wrote a review of the experience, shared below. I had a terrible experience on MegaBus on March 14, 2015. It was so bad I got...
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Anonymous

Anonymous In truth, the drivers do not have the ability to change the temperature. It was a malfunction, but the driver could not fix it or manually change the hvac. The only thing to ...

Review about Megabus Charlotte To Washington from Baltimore, Maryland
Review about Megabus Charlotte To Washington from Baltimore, Maryland
Review about Megabus Charlotte To Washington from Baltimore, Maryland
Review about Megabus Charlotte To Washington from Baltimore, Maryland
Review about Megabus Charlotte To Washington from Baltimore, Maryland
This trip will be my first and last ride on megabus. First and foremost i'm requesting a full refund for reservation #27-4119-113015-M37R-2330-CHR-WAS in the sum of all of my monies @$67.50 for a one way ticket for fraudulent pricing, incorrect route scheduling...
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Megabus Customer Care Review

#885116
1.0
I called the megabus number, was hung up on, couldnt understand what was being said because they cant speak correct english and then was told the suprviser couldnt speak to me because they didnt have one working at that time, at 1:45 they didnt have a superviser? Right! Well im going to post a bad report on Facebook, News papers an Twitter and any other place i can.
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Bus Ticket Review

#615664
2.5
Megabus - Simple Review #1427806934
1 of 1
Hello my name is conteacha kimble and i purchase a ticket to leave on march 15th got to the mega bus on semorn Blvd in orlando fla at 715 that morning he sad my confirmation wasnt correct and i miss the bus so i would like a refund of my 183.00
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Megabus Sanitary Conditions Review

#946282
3.5
Why would Megabus supply a bus without a working restroom? Surely this is unacceptable because they were aware before we boarded the bus. And now we will have to travel approximately 3 hours to get to a restroom. I appreciate affordable fares the Megabus charges...But this issue should have been dealt with before picking up pessagers. Common sense prevails!!!!
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Megabus Customer Care Review

#913424
How long does it take for your response about my refund or get another trip
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Dear Mr. McGintye, Below please find a summary of my deplorable experience with Megabus. I believe they need to be investigated as I know I am not the only one who has had the experience of being thrown off a trip due to their inconsistent enforcement of their own...
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Megabus - Review about Bus Trip from New Orleans, Louisiana
Megabus - Review about Bus Trip from New Orleans, Louisiana
Megabus - Review about Bus Trip from New Orleans, Louisiana
Megabus - Review about Bus Trip from New Orleans, Louisiana
Megabus - Review about Bus Trip from New Orleans, Louisiana
I'm highly recommening for anyone thinking to take any trip on Megabus especially out of New Orleans not too. You'll be standing out in the elements for hours . In the rain /cold I'm looking at a single mom with two kids out here we've been out here since 6am bus is...
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Anonymous

Anonymous They are theives!! and will not SURVIVE

Featured 100% full

Megabus - Bus Overheated
Megabus - Bus Overheated
On September 17, 2016 I was scheduled to catch a Megabus from Durham, NC to Washington, DC to board a train to Chicago. The bus was due to arrive in Washington around 2:10 PM. My train was pulling out at 4:05 PM. The bus began overheating outside of Petersburg VA and...
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LadyScot

LadyScot My truck is babied to the point of madness, and my radiator busted. You obviously do not own a vehicle.

Anonymous

Anonymous This complaint is ridiculous. No matter how often you inspect a vehicle, things happen. They are machines and they occasionally break down. If you want perfection, you shoul...

2.8
I liked
  • Clean bus wifi rates outlets
I didn't like
  • Reserved seat already taken
#925274
Reply to reviews
Megabus - "Don't question my authority. I will pull over and call the state troopers!"
It's Aug. 25 and I'm on the 4:30pm bus from Jacksonville to Atlanta. Is there a specific policy that states a passenger is not allowed to sit in the 2 seats behind the driver? I called customer service and they said there is no such policy. I spoke to a CSR named...
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First Born Triplet

First Born Triplet That sounds like Eric Cartman the bus driver, "Respect my authority"

Anonymous

Anonymous I never knew they allowed two year olds such as yourself to ride the bus alone, what is wrong with obeying the driver. Too bad he did not call the state troopers on you, this...

Megabus Customer Care Review from Bellevue, Washington
Megabus Customer Care Review from Bellevue, Washington
Megabus Customer Care Review from Bellevue, Washington
Megabus Customer Care Review from Bellevue, Washington
I was a megabus and it broke down! The company left passengers on the side of the road for two hours before someone came to fix it. It was 100 degrees on the bus the bus driver wasnt going let was off and customer service wad rude. So after waiting another 1 for the...
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Megabus - Disgraceful Service Niagara Falls to Toronto
Megabus - Disgraceful Service Niagara Falls to Toronto
Megabus - Disgraceful Service Niagara Falls to Toronto
Megabus - Disgraceful Service Niagara Falls to Toronto
My wife and I reserved the 10:15 pm bus from Niagara Falls to Toronto because the terminal staff recommended we take that bus instead of the 10:35 Greyhound which we intended to book. The lady told us that the bus terminal closes its doors at 10:15 pm so instead of...
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Contact Megabus

Headquarters Address:
Megabus
4400 S. Racine Ave.
Chicago, IL 60609
Phone:
(877) 462-6342
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Top Rated Products Manufactured by Megabus

Megabus - Worst Customer Service / Lack of Professionalism / No Refund
Megabus - Worst Customer Service / Lack of Professionalism / No Refund
6/30/16 - Ordered a roundtrip ticket from Oakland to Anaheim for the upcoming 4th of July weekend. Come to find out my departure date wasn't correct. Naturally I contact the company to discuss options to correct the error. Yes, the error was on my part. I misread the...
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1.0
I didn't like
  • Phone etiquette
  • Phone rang for 10 minues
  • Cannot speak to supervisor
#874660
Reply to reviews