I was traveling from State College, PA to New York City, at 2:40am, so I could catch an early afternoon flight to Europe. Before I say anything about the experience, let me just say that I had two bags with me, and yes, I know now that the rules say that you are only...Read more
Baldwin Place, New York
Megabus - Damaged luggage
My son and I Traveled from Hollywood Fl to Orlando bus was on time and arrived early. Got off the bus got our luggage I noticed that his shorts were wet I asked him where it came from and he said his whole bag was wet..... His bag was soaked everything in it was ruined...Read more
I purchased a megabus ticket for my son for Sun. Aug 13th from Columbia Sc to Washington Dc and another from Washington D.C. to Balt.Md to arrive in Md on Mon. The 14th. I forwarded him the reservation number to his phone. I googled directions to Megabus in Columbia sc...Read more
Megabus - 2hr delay to get to destination
Driver was late ..needed gas. go get gas problem with rider.couldnt take med bcause my meds was in oxford n waited hrs to get from Atl to Durham..family waited 2hrs also for me to get to Durham NC. Sincerely Helzerine Pressley
Megabus - I order a ticket
I never got my email confirmation for my ticket returning on August 2 from NY to Philadelphia
Megabus - Missed bus
Miss bus by less than 5 minutes no other busses leaving that day, hotel paid for in advance , missed connection. Having to pend out hundreds of dollars unexpected and no compensation or ability to extend trip for later time.
Megabus - I need to change my ticket.
My son injured his ankle & is temporarily unable to walk. I am requesting credit for one of my tickets dated for 06/04/2017 for the 11:10p.m. departure from LOS Angeles to San Francisco.
I feel the need to share my experience on Megabus yesterday. I boarded a bus, that was over an hour late, in Las Vegas, Nevada headed to Riverside, California. When we boarded the bus, it was 113 degrees in Las Vegas, no mention of any equipment malfunction. When I sat...Read more
I am currently on a bus where I was just verbally accosted by the driver. There was a backpack in the seat that was behind the driver. This seat was not reserved and therefore I moved the backpack and was awaiting the owner of the backpack to return to explain that I...Read more
currently at a "rest stop" which is a actually a burger king. there are 2 other buses filled with people and no one can get in to use the bathroom. let alone get a water. does megabus have some sort of seal with butger king? we are traveling up 84 and there are plenty...Read more
The driver said she wasnt able to run the ac during boarding. It was 109 degrees today in vegas and the bus had to be pushing 130 degress. While reviewing Nevedas idling laws i read they allow 15 minutes to idle. Which is all it should take to board the bus. This was...Read more
Bus broke down going and returning trips. On the return trip from D.C. to Pittsburgh the bus driver drove 5hrs. Before stopping then kept arguing with passengers. Then she stated that she was driving with the bus lights going from yellow to red and kept driving until...Read more
I have already filed this complaint on one site, but I am doing it again. In short, I paid for a ticket for a friend from HOU - CHI, leaving HOU at 9:55 AM. My friend was at the bus stop in HOU before time. There was only one bus there, and that bus was destined for...Read more
I didn't like
- Customer service experience
Megabus - Vehicle Driver Review
Its March 30, 2017, this young black gentleman who is driver from Charlotte, NC snd supposed to stop in Atlanta. So he was rude to me. But this other rider bats her eyelashes and is lighter complexion so he actually pulls off 20 minutes LATE so someone can bring the...Read more
I didn't like
- Bus driver was rude and not cutomer friendly
- Bad service
- Worst customer service
Do you have something to say about Megabus? What happened? What can we help you with?