filters
state:
Show
city:
Show
category:
Show
product:
Show
I was traveling from State College, PA to New York City, at 2:40am, so I could catch an early afternoon flight to Europe. Before I say anything about the experience, let me just say that I had two bags with me, and yes, I know now that the rules say that you are only...
Read more
Anonymous
Anonymous

I bet someone really appreciated all the free clothes :D

Anonymous
Anonymous

Well, this is interesting. Was just looking at how to get somewhere and will not be taking Mega Bus, 2 fares lost.

#367816
Reply to reviews
I have already filed this complaint on one site, but I am doing it again. In short, I paid for a ticket for a friend from HOU - CHI, leaving HOU at 9:55 AM. My friend was at the bus stop in HOU before time. There was only one bus there, and that bus was destined for...
Read more
2.5
I didn't like
  • Customer service experience
#1037796
Reply to reviews
Its March 30, 2017, this young black gentleman who is driver from Charlotte, NC snd supposed to stop in Atlanta. So he was rude to me. But this other rider bats her eyelashes and is lighter complexion so he actually pulls off 20 minutes LATE so someone can bring the...
Read more
Anonymous
Anonymous

He was not nothing to be trying to get perks from...who goes around trying to harrass someone online you felt like their money spent was not worth the disaster of him being la...

Anonymous
Anonymous

So you're upset that your hair hat(weave) and loud act wasn't good enough to get perks from a silly driver?

2.8
I didn't like
  • Bus driver was rude and not cutomer friendly
  • Bad service
  • Worst customer service
#1027745
Reply to reviews

Megabus - I need to change my ticket.

Megabus
#1056343
4.0
My son injured his ankle & is temporarily unable to walk. I am requesting credit for one of my tickets dated for 06/04/2017 for the 11:10p.m. departure from LOS Angeles to San Francisco.
Comment Be the first to start a discussion
Show

Megabus - Failed to provide the service

Megabus
#1058106
Yes i call 4 times, at one point i was on hold for 3 hours. My bus never showed up and they won't refund my hard earning money.
Comment Be the first to start a discussion
Show

Megabus - Poor service

Megabus
#1053620
3.8
The power outlets are not working ita a long ride to Nyc be riding without being able to charge uout phone and the the over head bins are constanly rattling oudly.
Comment Be the first to start a discussion
Show

Megabus - These people are a rip off

Megabus
#1047486
5.0
I purchased a ticket for the wrong time an I cudnt get a refund in which i never asked for a refund all I wanted was to catch it again different date an I cudnt change it then bcuz they was closed on the weekend so I called today now they sayn I can't dam who r u people
Comment Be the first to start a discussion
Show
While traveling from Atlanta to Durham without air condition and having to stop on the side of the highway while the driver did everything she could possibly do we finally got back on the road only to be stranded in 90 degree weather in Charlotte NC. I take medication...
Read more
Anonymous
Anonymous

No reimbursement .All they promised was a ride to Durham which, during a reasonable effort to fulfill that contract, you voided their obligation by leaving the scene at your o...

#1060617
Reply to reviews
I purchased a bus ticket online for a bus leaving at 9am out of new Orleans, Louisiana and arriving in Houston, tx that same day. I am currently in Alabama but I live in Houston and there is no direct route to Houston from where im at so I would have to drive to New...
Read more
1.7
#1054486
Reply to reviews
I went to the katy mills bus stop in texas and the security gurad informed me that the bus wait was in one place and end up in another area i seen the bus and was running behind it the bus didnt wait 5 mins before they left im running with bags and a child this is...
Read more
2.2
#1041070
Reply to reviews
On my trip to cleveland from Chicago, megabus forgot to dump to toilette from the previous trip, so not only we were not allowed to use the restroom for 7.5 hours, we also had to smell the *** we brought with us to cleveland. That was the most disgusting I have ever...
Read more
1.0
I didn't like
  • Poor and rude customer care service
  • Being called a liar
  • Poor comm poor cust serv inconvenience ext chg on co err
#1059531
Reply to reviews
I was traveling in this bus from Baltimore to New York. I had a personal emergency which was discussed with Customer Support on call before making reservation, bus driver was so rude and threatening to call 911. There was a big communication gap between customer...
Read more
1.0
#1053551
Reply to reviews
I sent the message below to "customer service" but did not receive a reply. The punkish behavior of the bus driver speaks volumes about his employer. I will never ride megabus again. I'd rather drive. Concord Coach rocks!!! I wish that they serviced Hartford, CT!!!...
Read more
Anonymous
Anonymous

What part of BUS DRIVER are you having an issue with?? The poor guy is NOT a ticket agent and for you to expect them to go above and beyond the definitions of the job that he ...

2.6
I didn't like
  • Driver called me a liar twice--unbelievable
  • Couldnt provide a solution
  • Bus driver was rude and not cutomer friendly
#1041914
Reply to reviews
My friend and I travel to chicago from Detroit and my friend had a very little dog. Had not problem going to chicago . Was fine coming home untill 1.5 from our last drop off to get back home , the lady kick us off and was very rude . Why kick us off now?? We got off...
Read more
1.2
#1042513
Reply to reviews