filters
state:
Show
city:
Show
Megabus - TRIP RUINED
I paid $202.00 for me and my daughter ticket & they sent me an email on where the bus will pick me up, im out in the cold with my child waiting ONLY to find out they changed their pickup location around the corner from where we was. The customer service rude asf. They...
Read more
#1136741
Reply to reviews
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
MegaBus OR HepABus What Do You See
This is a Quick Overview what Happened On My Return Trip Home from Louisville to Atlanta Sat on Oct 15th which was supposed to be from 4:00-11:55. I have Pictures that I am including of What a Repulsive Ride we All Endured on this MegaBus Journey. Sewage, YES, as in...
Read more
Anonymous
Scheidt

Nearly two weeks later, have you had any health issues ?Disgusting isn't going to get you anywhere.You need to prove damage. Personal or property.They only contracted to trans...

1.6
#1115481
Reply to reviews
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
My Name is Tiffany Miller and I rode MegaBus for the Very 1st time Last Night as a Paying Disabled Customer. I have a Disabled Customer Profile on the MegaBus Site. I feel I must address this issue Publicly now. I have Contacted MegaBus Directly through Messenger on...
Read more
Anonymous
Scheidt

Since you don't want any money, what is it you are after ?An apology ? What good is that ? Someone can't apologize for someone else's actions.You've led a sheltered life to b...

Anonymous
Vera

Go one higher. Contact Megabus' corporate office. If you have video and other proof, please send it to them. No corporation wants to lose business or hear of bad customer serv...

1.3
I didn't like
  • Poor and rude customer care service
  • Employees were rude
  • Bad service
#1113298
Reply to reviews
Megabus - Outstanding
1/1

Megabus - Outstanding

Megabus
#1131537
Very comfortable,fast easy & peaceful
Comment
Show
Megabus - Call was silent
Megabus - Call was silent
1/2

Megabus - Call was silent

Megabus
#1124399
Was asked to call back after purchasing correct ticket to be refunded to first but have tried several times and hear no audio during call
Comment
Show
Megabus - I miss my bus becuse i had the days wrong
1/1

Megabus - I miss my bus becuse i had the days wrong

Megabus
#1122289
3.6
Details
I had my days wrong an miss the bus an i cant understand y i cant reset my days .
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Megabus - Refund of wrong ticket please
1/1

Megabus - Refund of wrong ticket please

Megabus
#1111662
1.0
Details
I get confused and i bought a wrong ticket instead of Birmimgham-London. I bought London-Birmingham. Thank you very much
Comment
Show
Level of Comfort
I purchased a megabus ticket for my son for Sun. Aug 13th from Columbia Sc to Washington Dc and another from Washington D.C. to Balt.Md to arrive in Md on Mon. The 14th. I forwarded him the reservation number to his phone. I googled directions to Megabus in Columbia sc...
Read more
Anonymous
Anonymous

"I said it would not have occurred to me to check my email."Well there you are. Thanks for helping others to understand they need to check common sense items for the most up t...

1.0
#1087603
Reply to reviews
Megabus - Damaged luggage
Megabus - Damaged luggage
Megabus - Damaged luggage
Megabus - Damaged luggage
Megabus - Damaged luggage
My son and I Traveled from Hollywood Fl to Orlando bus was on time and arrived early. Got off the bus got our luggage I noticed that his shorts were wet I asked him where it came from and he said his whole bag was wet..... His bag was soaked everything in it was ruined...
Read more
1.0
#1085601
Reply to reviews
Megabus - Excused absence for not attending registration
Could'nt make the registration because i had an critical appointment that i had to attend for my child on the same day. She needed her mental medication and special counseling before i left her unattended with babysitter. She has a disorder that requires for her to...
Read more
1.5
I didn't like
  • Refund policies
#989857
Reply to reviews

Featured

Megabus - Bus Overheated
Megabus - Bus Overheated
On September 17, 2016 I was scheduled to catch a Megabus from Durham, NC to Washington, DC to board a train to Chicago. The bus was due to arrive in Washington around 2:10 PM. My train was pulling out at 4:05 PM. The bus began overheating outside of Petersburg VA and...
Read more
LadyScot
LadyScot

My truck is babied to the point of madness, and my radiator busted. You obviously do not own a vehicle.

Anonymous
Anonymous

This complaint is ridiculous. No matter how often you inspect a vehicle, things happen. They are machines and they occasionally break down. If you want perfection, you shoul...

2.8
I liked
  • Clean bus wifi rates outlets
I didn't like
  • Reserved seat already taken
#925274
Reply to reviews
Megabus - Vehicle Driver Review from New York, New York
Drivers are given free reign over who and when the seats behind them get occupied! I'm in the process of filing discrimination charges against such practices. It's appalling they are operating in such a way. When I contacted customer service the agent confirmed that...
Read more
Anonymous
Tiffany Miller

I have had a Similar Experience as Disabled Passenger. I have tried everything to get a response from MegaBus and/or their Parent Company CoachUSA.com including contacting the...

Anonymous
Anonymous

really you are a ---hole and probably a backseat driver I don't want you to sit behind the driver. maybe you should drive next time and keep your opinion to your self . it is ...

1.6
#911748
Reply to reviews
Megabus - Disgraceful Service Niagara Falls to Toronto
Megabus - Disgraceful Service Niagara Falls to Toronto
Megabus - Disgraceful Service Niagara Falls to Toronto
Megabus - Disgraceful Service Niagara Falls to Toronto
My wife and I reserved the 10:15 pm bus from Niagara Falls to Toronto because the terminal staff recommended we take that bus instead of the 10:35 Greyhound which we intended to book. The lady told us that the bus terminal closes its doors at 10:15 pm so instead of...
Read more
#904149
Reply to reviews

Contact Megabus

Mailing Address:
Megabus
4400 S. Racine Ave.
Chicago, Illinois 60609
United States
Phone:
(877) 462-6342
More
Megabus - Family emergency would like to renew my ticket if possible
I purchased My ticket for July 14th, and a family emergency came up the same day I was supposed to leave. I travel to NYC weekly for work and I use Megabus every time I travel. I would greatly appreciate if I could use my ticket at a later date rather than a refund...
Read more
3.6
I liked
  • Bus drivers seem to know the route well
#885135
Reply to reviews