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Megabus - Excused absence for not attending registration
Could'nt make the registration because i had an critical appointment that i had to attend for my child on the same day. She needed her mental medication and special counseling before i left her unattended with babysitter. She has a disorder that requires for her to...
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1.5
I liked
  • None
I didn't like
  • Refund policies
#989857
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Megabus Facility Review from Chicago, Illinois
On October 7 I had a reservation with Mega Bus the bus was extremely cold and there was no where I could even charge my phone the photo includes my reservation number My name is Sheila Taylor 708-374-4692
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Megabus - Bus Overheated
Megabus - Bus Overheated
On September 17, 2016 I was scheduled to catch a Megabus from Durham, NC to Washington, DC to board a train to Chicago. The bus was due to arrive in Washington around 2:10 PM. My train was pulling out at 4:05 PM. The bus began overheating outside of Petersburg VA and...
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LadyScot

LadyScot My truck is babied to the point of madness, and my radiator busted. You obviously do not own a vehicle.

Anonymous

Anonymous This complaint is ridiculous. No matter how often you inspect a vehicle, things happen. They are machines and they occasionally break down. If you want perfection, you shoul...

2.8
I liked
  • Clean bus wifi rates outlets
I didn't like
  • Reserved seat already taken
#925274
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Bus Ticket Review

#615664
2.5
Megabus - Simple Review #1427806934
1 of 1
Hello my name is conteacha kimble and i purchase a ticket to leave on march 15th got to the mega bus on semorn Blvd in orlando fla at 715 that morning he sad my confirmation wasnt correct and i miss the bus so i would like a refund of my 183.00
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Bus Ticket Review

#559314
3.2
Megabus - Simple Review #1416343528
1 of 1
I want a refund I have proof a purchased a ticket
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Megabus Vehicle Driver Review from New York, New York
Drivers are given free reign over who and when the seats behind them get occupied! I'm in the process of filing discrimination charges against such practices. It's appalling they are operating in such a way. When I contacted customer service the agent confirmed that...
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Anonymous

Anonymous really you are a ---hole and probably a backseat driver I don't want you to sit behind the driver. maybe you should drive next time and keep your opinion to your self . it is ...

Megabus - Disgraceful Service Niagara Falls to Toronto
Megabus - Disgraceful Service Niagara Falls to Toronto
Megabus - Disgraceful Service Niagara Falls to Toronto
Megabus - Disgraceful Service Niagara Falls to Toronto
My wife and I reserved the 10:15 pm bus from Niagara Falls to Toronto because the terminal staff recommended we take that bus instead of the 10:35 Greyhound which we intended to book. The lady told us that the bus terminal closes its doors at 10:15 pm so instead of...
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Megabus - Family emergency would like to renew my ticket if possible
I purchased My ticket for July 14th, and a family emergency came up the same day I was supposed to leave. I travel to NYC weekly for work and I use Megabus every time I travel. I would greatly appreciate if I could use my ticket at a later date rather than a refund...
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3.6
I liked
  • Bus drivers seem to know the route well
#885135
Reply to reviews
Megabus - Mega Bus Bad Business. New Orleans,La NoN Professional
Complaint: Was talked to very badly by attendant handle more poorly by security at the New Orleans for no reason was treaten to not ride bus for no reason by un professional agent and security. Was on way to Orlando,Fl. Would like something done as pertaining to this...
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Anonymous

Anonymous no

1.0
I didn't like
  • Setting agent and security
#878782
Reply to reviews
Megabus - Worst Customer Service / Lack of Professionalism / No Refund
Megabus - Worst Customer Service / Lack of Professionalism / No Refund
6/30/16 - Ordered a roundtrip ticket from Oakland to Anaheim for the upcoming 4th of July weekend. Come to find out my departure date wasn't correct. Naturally I contact the company to discuss options to correct the error. Yes, the error was on my part. I misread the...
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1.0
I didn't like
  • Lack of professionalism
  • Hung up on me twice
  • Cannot speak to supervisor
#874660
Reply to reviews
Megabus - Review in Transport category from Archer, Florida
Used megabus for 1st, only and last time besides bus consistently late some rude employees and on 2 of buses bathroom not useable. While waiting extra time for Tampa bus the riders scrambling to get luggage knock me flat on my back on the concrete and the only help was...
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3.0
I didn't like
  • Bus driver disrespect
#871275
Reply to reviews

Contact Megabus

Headquarters Address:
Megabus
4400 S. Racine Ave.
Chicago, IL 60609
Phone:
(877) 462-6342
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Megabus Bus Service Review from Pittston, Pennsylvania
Horrible customer service....bus was late an hr and a half....i left to find another way to get to wedding reception and after speaking to customer service they aid they were sorry I missed my bus but ut came at 3:30am....it was scheduled for 1:40 am! They are fighting...
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