Megabus Reviews

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Need to talk to representative

is there a early Bus arrival at this morning. are you there.
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ID
#2153538 Review #2153538 is a subjective opinion of poster.
Location
Arlington, Texas

Need to talk to representative

Need early bus ticket for Megabus call me a 817 323 ** **
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ID
#2153299 Review #2153299 is a subjective opinion of poster.
New Reviewer

I need a refund

I no longer need to take the trip and I need the money back
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ID
#2147751 Review #2147751 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$89
Preferred solution
Full refund
New Reviewer

Need to change day of trip from Thursday to Wednesday

Rep hung up on me.
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1 comment
#1929194

That's what BALD-HEADED NASHIA DOES.

ID
#2145599 Review #2145599 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Cannot find the confirmation number

I did a purchase a ticket on the reservation and paid $39.99 for a ticket and did lose the confirmation number
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1 comment
#1929193

That's what BALD-HEADED NASHIA DOES.

ID
#2137447 Review #2137447 is a subjective opinion of poster.
Preferred solution
Lost the confirmation number

Change ticket

Look it's like this if u can not make your departing time the bus comp. Should be or than happy to put u on the next bus as long as u call that company before the bus leaves no not with Meggs Bus tjey can book u two hours before the bus leaves but they will not rebook u if u do not call three hours ahead crap is what I call it but this will b the last time I book anything with Mega anything ever again and I have ben riding that bus for years. See they r getting a larg number of riders so they treat u any kinda way now well not me trist and believe me
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ID
#2137034 Review #2137034 is a subjective opinion of poster.
Location
Manhattan, New York
New Reviewer

I bought a ticket and never got on the bus it never came

Yes I will like a refund or credit
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ID
#2129876 Review #2129876 is a subjective opinion of poster.
Loss
$67
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Question about bus destinations

Why does the Megabus not stop in Fayetteville NC anymore ? I've Been using MegaBus for years to travel to this destination .Is this a permanent Change ?Or is it temporary due to Covid19 ?
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ID
#2125791 Review #2125791 is a subjective opinion of poster.
Pros
  • I like megabus
  • Tickets are cheap
  • Driver are kind
Cons
  • No longer stops at my preferred destination
Preferred solution
Bring back the Fayetteville Nc destination
New Reviewer

Megabus breaking down

Megabus breaking down
I took the 1:00pm Megabus from 30th street Pennsylvania station to NYC, on August 16, and it broke down at the Benjamin Franklyn bridge. Many people were complaining that the driver was not explaining what was happening or going to happen etc... but I believe it was because he was trying to get it started and was on the phone trying to get help! I was at the front and was able to hear his conversations, so I knew he was doing all he could. One customer became very confrontational, and it was concerning. We Eventually had to get off the bus and climb over to the grass area. I was nervous not knowing what to expect, but to my surprise in no time at all there was another bus for us! The whole process may have taken about half an hour and we were all fine. The only concerns I had was that I felt that even though we were all sitting individually, we were too close to each other. The seats are not really far apart nor was there any tape or something to divide them. In general, I am very pleased and thank you with your service!
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ID
#2119966 Review #2119966 is a subjective opinion of poster.
Service
Megabus Customer Care
Pros
  • Affordable tickets
  • On time and clean
Cons
  • Seating arrangement and many do not wear mask
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

RESERVATION. ORLANDO Miami

Dear Sirs: I request a refund of my money paid with a credit card due I bought a ticket through your Internet portal with the reservation number 12-4780-****20-M86-1200-ORL-MAP and when I went to the station in 4652 S Orange Blosson Trail Orlando on Monday, August 3 at 11 pm, the station was alone and abandoned with an announcement informing that they are not providing service for COVID 19. I called customer service at that time and nobody attended me because it was 11pm. I appreciate the refund of the money since I have charges on my credit card. My name is Yecenia Gainza 407-520****
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ID
#2116175 Review #2116175 is a subjective opinion of poster.
Location
Clermont, Florida

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Verified Reviewer
New Reviewer

Trying to get seats

I need to speak to an agent so I can be able to get a ticket
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ID
#2112106 Review #2112106 is a subjective opinion of poster.
Location
Saint Paul, Minnesota

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Verified Reviewer
New Reviewer

A lot of people depend on the bus service in St.Louis and I am totally disappointed. And it would be wonderful if the bus would service the Springfield Illinois area or Alton Illinois area.

Update by user Aug 11, 2020

Can't resolve anything because they cancelled the bus service in St.Louis. SAD

Original review posted by user Aug 11, 2020
Would like to book a round trip ticket from st. Louis MO to Memphis Tennessee but your system won't let me, can you help?

User's recommendation: If you're luckier than me. I hope you can find a bus stop closer than 100 mile.

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ID
#2111480 Review #2111480 is a subjective opinion of poster.
Service
Megabus Bus Ticket Booking
Pros
  • Price of tickets
  • Great prices
Cons
  • Need bus stop in stl missouri and springfield illinois
Preferred solution
Find another way to travel from Springfield Illinois to Memphis Tennessee.

Not enough stops outside nyc

doesnt make sense for a low cost bus co affiliated with coach bus co.not to have stops outside of nyc. it cost over $40 rt to get into nyc to then take a megabus. The $40 rt cost to nyc negates any cost savings by taking megabus

User's recommendation: ask megabus to add stops in orange county ny.

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ID
#2107668 Review #2107668 is a subjective opinion of poster.
Location
Brooklyn, New York

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Verified Reviewer
New Reviewer

My ticket

I bought my ticket from Newcastle to London , the travel should be on 1;45 this night , so until now I have not received my ticket . This is my reference number 459481**-**968********
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ID
#2107035 Review #2107035 is a subjective opinion of poster.
Location
Newcastle Upon Tyne, England
Preferred solution
I need only my ticket
New Reviewer

Cuz the website and auto voice representative are absolutely no help

Its not letting me book a trip from charlotte to New York on the website. And why do you have a customer service number that provides absolutely no customer service its really ridiculous at this point.

User's recommendation: Fixed the website and if there are certain stipulations put it on the website and get a real human on the customer service number so it’s efficient for the consumer please and thank you.

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ID
#2106527 Review #2106527 is a subjective opinion of poster.
Preferred solution
To book a ticket home from charlotte to nyc