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Megabus - Bus Overheated
Megabus - Bus Overheated
On September 17, 2016 I was scheduled to catch a Megabus from Durham, NC to Washington, DC to board a train to Chicago. The bus was due to arrive in Washington around 2:10 PM. My train was pulling out at 4:05 PM. The bus began overheating outside of Petersburg VA and...
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LadyScot
LadyScot

My truck is babied to the point of madness, and my radiator busted. You obviously do not own a vehicle.

Anonymous
Anonymous

This complaint is ridiculous. No matter how often you inspect a vehicle, things happen. They are machines and they occasionally break down. If you want perfection, you shoul...

2.8
I liked
  • Clean bus wifi rates outlets
I didn't like
  • Reserved seat already taken
#925274
Reply to reviews
Today my daughter was sched to from NY to Wash DC, she missed the bus because she could not find the location. I called the number to see if we could reschedule for a different time for the same day, and I was told by Javon that its not part of the contract that I...
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I took the megabus from charlotte nc to washington dc on 9/18/16 11:50am first thing bus didnt leave until 12:15pm.the plug and wifi didnt work on the bus which i thought these were included in the fare as well as the driver pulled on the side highway to get earbuds...
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Megabus Bus Service Review

#949959
There was a bus that departed chicago on nov 2 at 100pm which broke down on the way to ninneapolis. The returning bus left minneapolis on nov 5 and ut has beoke down I have called several times and spoke to a Supervisor and so far nothing has been done.
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Megabus Sanitary Conditions Review

#946282
3.5
Why would Megabus supply a bus without a working restroom? Surely this is unacceptable because they were aware before we boarded the bus. And now we will have to travel approximately 3 hours to get to a restroom. I appreciate affordable fares the Megabus charges...But this issue should have been dealt with before picking up pessagers. Common sense prevails!!!!
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Megabus Bus Service Review

#945915
1.0
This bus sucks .. Nasty driving .. They took 10 hrs from Durham to atlanta
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Megabus Bus Service Review

#944931
5.0
Viajamos ayer 10/27/16 mi esposo y yo desde Tampa a Fort Lauderdale y estamos muy contentos *** el servicio de Megabus Usa. El conductor G. Scott manejó muy bien y su carácter fue amable, cortés, simpático y muy agradable. Gracias Megabus. Un aplauso para G. Scott.
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Mega Bus left me stranded at the pick up spot in Sacramento on Oct.9th 2016. I was a half hour early and waiting. No bus every showed up. I waited two hours without a bathroom break because I was afraid I would miss the late bus. At my age of 69 that is an awful...
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I didn't like
  • Entire experience
  • Request refund no response
Reply to reviews

I've been a fan of Megabus previously. That is because i never interacted with the customer service dept, I only would buy a ticket and take a trip. HOWEVER, the moment i analyzed, did some researched, and had a few encounters with their customer service dept, I...
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1.0
I didn't like
  • Rude telephone agents
  • Customer services defended error
#917205
Reply to reviews
I would like to get refund or another trip from Atlanta GA to Charlotte NC which I made for my husband on September 3.2016 He was not able to take the trip because he was in hospital at the time he would like to make trip tomorrow morning as...
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Anonymous
Anonymous

You'll want to contact them directly, as this is just a complaint site.

I would like to tell you how disgusting the toilet was on the 12 oclock trip to cardiff from victoria the toilet was full up and had no flush its not the first time as we use the service a lot through the year. why do we need to enter at least one hundred words to tell...
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I made resvation for September 3,2016 for my husband he got really sick had stay over night that why he can't make his trip to Charlotte NC he was at Gardy hospital in Altanta GA when he was to take the trip that Saturday morning at 625 my conformation...
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i just had a bad exprience with megabus because thy are always late when we knock out around 18:00 and thy aways mix us nd we get home late you travel almst 2 hours from sasol to embalenhle but its fine because r wont b using it anymore when we ask insepector they tell...
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Megabus Vehicle Driver Review from New York, New York
Drivers are given free reign over who and when the seats behind them get occupied! I'm in the process of filing discrimination charges against such practices. It's appalling they are operating in such a way. When I contacted customer service the agent confirmed that...
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Anonymous
Anonymous

really you are a ---hole and probably a backseat driver I don't want you to sit behind the driver. maybe you should drive next time and keep your opinion to your self . it is ...