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Hello Megabus company, I'm writing you to let you know how horrible your company is overall. Your customer service suck ***, Everything about ya suck tf. I payed for my ticket, reach at the bus station as I waited for this bus and it never came. I got an email saying...
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Anonymous
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I had problems with them also many time. The drivers a rude and disrespectful. I wrote the Better Buere, the State Attorney , wrote the Chicago Tribune, Called the corporate o...

1.1
#976661
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I purchased a ticket and they text me the reservation number to my phone, due to me not being able to access my email.Next day the bus was cancelled and i called to confirm and rescheldule. In the process of reschelduling i explain again i didnt have access to my email...
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2.2
#976479
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Hi I am a passenger travelling in megabus from Washington DC to Philadelphia. The bus was supposed to leave DC at 5pm which it did. The bus reached Baltimore around 6:50pm and the driver made an announcement that due to some reason another drive will be taking over and...
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1.2
#976264
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Short Review on March 15, 2017

Megabus
#1021247
There was no answer. Will try to recall.
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Short Review on February 26, 2017

Megabus
#1014174
4.4
I rode the mega bus to Mobile Alabama and the air wasnt working what a horrible experience i had
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Short Review on February 19, 2017

Megabus
#1010805
1.0
Da phone hung up from us
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Megabus Customer Care Review

Megabus
#974998
Their customer service is terrible. They couldn't access their systems for an hour. They should be able to send email before departure time so that passengers do not wait for the bus about 2 hours.
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20 degrees outside and the bus is broke down. They put us in a hotel lobby WHERE WE HAVE BEEN SITTING FOR 7+HOURS WTH.....Now they are saying we are stuck here till tomorrow. I had to be in town today for something VERY Important. I call mega bus customer services they...
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1.0
I didn't like
  • Mega bus was a big disappointment
#975665
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I have rode the Megabus 15+ times now and this will be my last. The main reason I chose megabus originally was due to it being cheap and decently convient. The reason I will not ride megabus again is because out of 15+times riding the bus they have been late 10 or more...
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1.8
#973900
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I purchased a ticket to leave TN at 6:35pm to arrive in ATL at 10:10pm my next bus was to leave at 10:45. My 1st bus was an hour late. Now I understand traffic but you would think that the bus driver would call and say they are running late. I'm not mad about this what...
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1.0
#964669
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Where do I start? Rude bus driver and loader. He was short and snappy with the riders. The bus was freezing constantly and he Left me and some other rider in another state. He stopped the bus and didn't say how long we were stopping for. A few of us looked for him and...
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1.0
#963596
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I was in New York and was coming home to Massachusetts on Monday morning. The scheduled time for the megabus to leave was 12:10 pm. I arrived early and got in a very long line. The temperature was freezing and it was rainy and windy. As we waited we asked the workers...
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#963302
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We were a party of three, and we literally paid $240 to your company for our trip to New York from Providence, including the return trip. I have been a loyal costumer even though my was shaken by the lateness of services multiple times I still preferred Megabus, yet...
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1.9
#960828
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I travelled from NY-Washington-Atlanta(res9-4043-111616-CM21R-2315-NEW-ATL). PROBLEM #1 After the driver changeover all of the electrical outlets were nonfunctional -overheads as well between the seats. PROBLEM #2. The bus ran out of gas about a half a mile from our...
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2.9
I liked
  • Good price
I didn't like
  • Delay for over an hour
  • Bad service
  • Drop off locations
#960643
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