Megabus
Reviews and Complaints
Bus stuck on the road
No reply at all.
User's recommendation: Why contact them
Destinations
Refund
I CANNOT AND WILL NOT EVED USE MY TICKET. THE CORONAVIRUS HAS CANCELLED ALL EVENTS.
I DONT WANT A CREDIT.
I WANT A REFUND. I WILL NEVER BE ABLE TO USE THE CREDIT.
Preferred solution: Full refund
I need to change my ticket
Preferred solution: Change my ticket please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Carrollton, TexasCustomer service incident
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaNeed my REFUND pls no problems with the company
Preferred solution: Full refund
Make reservations
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaHorrible company and uncaring
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBus never arrived
- Refund polcy
Preferred solution: Full refund
Trip from ***
- Affordable tickets
- Terrible rickety bus
Triple Check every step when making your reservation
- Customer reps answer relatively quickly
- Ability to select seats
- Price
- Web site is horrible for booking
- Business model seems setup to create situations to rip you off
- Customer service can not remedy situations
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy all friend who go to NY
- Your company
- Your company
Preferred solution: Sent me my booking code
RUNNNN!!!!!!!!!!!
Preferred solution: Full refund
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This is an easy fix for you and others in the same boat. Pull the terms YOU agreed to.
Show them special circumstances, compassion or understanding clause and you're golden.
If the terms YOU agreed to don't have these clauses, you're stuck with credit and a great reminder to always read and UNDERSTAND terms before saying you did. OK...say it...."You must work for them."
*** ***. We have a right to complain/ask for a refund when this raggedy-azz company does not uphold their end of THEIR OWN service contract.
There is a PANDEMIC going on. People need their money, not everyone is rich like you, you ignorant fool
I'm in the same boat. This is absolutely *** ridiculous.
I am so angry.
This is an appalling policy, especially considering THEY cancelled it because of a GLOBAL PANDEMIC. Disgusting.