Megabus
Reviews and Complaints
Megabus - Bus Service Review from Snellville, Georgia
Megabus provided the worst travel experience I've ever had. The bus was obscenely late and that's horrible considering there's no bus station where you can wait.
It's just a stop In the middle of nowhere In most cases. In mine downtown Cincinnati it's the middle of the hood where you could be robbed raped or murdered and no one would be the wiser. We arrived in Atlanta late which threw our reservations off and upon return we were 4 minutes late which made us miss our bus. We rented a hotel and bought another ticket out.
Now pay attention this is where Megabus gets over. Our tickets were $25 roundtrip to go from Cincinnati to Atlanta and back. Megabus was obscenely late getting us there and on time leaving. It was $110 total for the new one way ticket just to go home once they charged us an additional charge for our luggage.
We have the same amount of luggage that we boarded originally with. The only difference is that we are now away from home and have to pay what they ask. This is the only bus that I know of that they have a person with a credit card swipe machine waiting at the door of the bus to suck you dry. The chick who collected the money was rude and most of the employees were since they know that most people don't have the money to say *** it I'll just Go Greyhound!
After the hotel and the raised price one-way ticket the journey that should have been $25 a piece turned out to be $144 total plus the cost of aggravation. I am a single mom who can't afford expensive trips but did fortunately have the money to
get home and *** itself will reach glacier status before I ride Megabus again!
PLEASE TAKE MY ADVICE DO NOT RIDE MEGABUS! If you've had a similar experience please post to shut the people down or at the very least make these people assume responsibility and their destinations safe and priced fairly.
Megabus - Carry-On Luggage Review from New York, New York
Will not refund my money
- Trip
- Refund policy
Preferred solution: Full refund
Treatment of elderly mother, lost luggage
- Rude customer service
- Luggage claim process
Preferred solution: Deliver product or service ordered
NEVER will I use megabus again.
- Price
- Poor customer service
- Refund policy
- Late bus
Preferred solution: Full refund
No refunds and *** WI FI
- That the seats reclined
Preferred solution: Let the company propose a solution
Falsely informed BY Megabus´CUSTOMER SERVICE
- Rude driver
- Refund
- Same day standby
Preferred solution: Let the company propose a solution
Megabus-nothing good to report
- Price range
- Rude telephone agents
- Poor customer service
- No services
Preferred solution: Let the company propose a solution
Half refund for no bus?
- Late bus
- Refund policy
- Poor customer service
Preferred solution: Full refund
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Verified Reviewer | Chicago, IllinoisMegabus - Bus Service Review from Chicago, Illinois
Wifi Review
12 hours later my daughter still isn't home from her 8 hour trip
Megabus Bus Service Review
Megabus never came/no refund
- Price range
- Refund policy
- Poor customer service
Preferred solution: Full refund
Waited two hours in pouring rain they wouldn't reschedule my reservation.
Preferred solution: Let the company propose a solution
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Take a look at your tickets,1 bag checked of no more than a certain size,1 bag under your seat.no more...