Megabus
Reviews and Complaints
2 Weeks Later, Still Waiting for a Response.
Bus didnt arrive
Bad customer service
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Verified Reviewer | Atlanta, GeorgiaKicked to the curb
No Air Condition
I am making a complaint with the Mega bus because on June 21, 2013 I was on the Megabus along with friends and family. It was the first day of summer and the air condition on the bus was not working.
I was taking a short trip to Chicago and the whole trip felt like a sauna on the bus. I really didnt appreciate riding five hours on the bus with no air condition. The bus driver kept apologizing but it didnt help because it was too hot to be without air.
Everyone on the bus was very aggitated and hot. What I would like is a refund for my inconvenience.
Megabus - Late, Rude, Took My Money
In the middle of a muddy field
Horrible Customer Service
Luggage loss investigation
Broken down all night
Never again
ONE MONTH No ANSWERS/ Mega bus
Lost tickets
MEGA Bus Security left me STRANDED, told me to find other means of transportation
I routinely travel from Baltimore to New York to visit my sister on Mega Bus. My last experience is spine chilling. I arrived 5 minutes early for my return bus home in NYC and was rudely yelled at by a man who said I did not check in on time. He then told me my seat was SOLD to people in stand - by even though i had my confirmation in hand and the bus was in front of me. He allowed 2 standby people to board in front of me.
I told him he was ridiculous, he then told me I had no respect. He would not allow me to board any more of the 5 busses going to Baltimore that evening (this was 8:30) p.m. He said I was not to board any of his MEGA BUSSES as he yelled at me. I was stranded in NYC on the street corner in the cold rain on a dark street. Forced to purchase a last minute expensive train ticket to get home and taunted by some Mega Bus so called 'SECURITY OFFICER".
DO NOT TAKE THIS MEANS OF TRANSPORTATION, UNSAFE! The workers DO NOT CARE for your personal saftey.
Replacement
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Transit in america is replete with sociopathic personnel. Drive anywhere you go.