Megabus
Reviews and Complaints
Columbus,oh. megabus driver did not let me get on the bus.
My seat and the bags
Megabus disaster!
No Refund Review
When Akeura and Jerome arrived at the stop the driver said that their number was a scam.
Megabus - Late Buses Review from Doylestown, Pennsylvania
Our bus broke down,i had to get off the bus and cross a very busy highway,and walk three and a half blocks to get my car in a parking lot, then i had to come back to the bus to retrive my luggages.
Not willing to issue refund or change tickets for a different bus.
Had purchased tickets to Buffalo from Toronto for 6 people on January 6th 2014. Due to weather, flights were cancelled out of Buffalo.
I did not know 24 hours in advance that the flight was canceled so we remained in Toronto to wait out the storm. When I called to notify Megabus that we couldn't make the bus and find out what my options were the woman said because it was less than 24 hours in advance I would have to send an email to inquiries@***.com to get my money back. I did this several times and got the same automated response: due to volume it will take us 5 days to get back to you. This never happened and I was forced to call 3 weeks later to find out what was going on.
no one ever answers the phone and I was forced to leave messages. I finally got an email from somebody saying that due to their policy they wouldn't be giving me my money back. Because I had sent multiple emails I received multiple responses apologizing that they couldn't do anything. By the way, I had to buy new tickets a week later when we could finally get a flight out!!
Unfortunately they were the only option. To add insult to injury, we had to ride in a *** Coach Canada bus and were NOT informed of this when purchasing tickets. On the trip from Buffalo to Toronto we were forced to buy tickets on the bus because we weren't able to buy them on their site or over the phone so we had to pay cash and they didn't have change to give us!!!!! What kind of horse and pony show is this company running????
I will never use this company again! I have contacted my credit card company and they are dealing with them!!
Megabus Bus Service Review
Refund for backwards tickets
Bus Ticket Review
Megabus was cancelled due to weather condition on 3/1/2014
Place of no return
Very bad website and customer service
Dangerous tire blowout on Atlanta Highway!!with all those lanes..Drivers still drives bus for 20min..speeding and never stops until bus get to destination!!!!!!
Dear Mega bus: I am just so dissapointed that your company does not care nothing about your customers life, emotional state or nothing. Just xmas eve2013 you just rip me for my trip going back to jax from atlanta..your driver was late!!!!!getting off exits at two different stops!!!
chatanooga and downtown atl...instead he kept riding and went pass downtown and drove to jonesboros ,georgia.....y i dont know!!!! that was not my fault... bringing us to our destination to transfer for us to go home... I missed my wages at work...me and my family had to spend the night in a very cold but dangerous city full of thugs and strangers ...
I cried and was so hurt in dis belief on every response i reciecve from any of your workers....that i talked to i felt bad for my disabled mother and young daughter because i knew that this is you guys fault..!!!!!.how can you not have bend your policy for the disabled...my mom did not need to be out in the cold..she had medication that she need to take that morning ...so sad!!!! Im just so angry!!!!and most all your customer services are cruel and some of bus drivers and attendants...especially the ones in downtown atlanta...its a mean *** black girl that walks thru there talking to people like she is God him self! She know who she is..!! she threatens people constantly to move cars and she is a wolf!...
ATL......is...a place we are not from!!!...all of us were scared and crying...and confused...and you did not have room for us on the next bus the same day hours later...!!!!!Now come on....then iam just finding out finally..because im on face book that you partially refunded me for ..the trauma taking another chance to ride with you again after going thru a horrible ordeal of being transported on a speeding bus with a tire blowout!!!on a 8 or more lanes highway with lots of speeding traffic at 535 in the morning that refused to pull over for the saftey of your pedestrains...that happened to me and my same family members in sept2013...You only paid reimbursed 20.50 back to me for a blow out !!listen...thank god for angels...but a partial refund is not sufficient for me ! my family members were all terrified on that day...and then you refunded 11.00 for the other reservations...the mayor in my home town and knoxville will get a letter from me..because no one should ever get treated like this...There is no way that you have reguard for human life the only thing you want is to dog people and make them feel like you doing them a favor with cheap rates!!!!...mega bus you almost killed us on twice...tire blow out!!! and making us spend the night in a town that ws freezing cold as helllll!!!!!!!!!!!
and we had no where to go! Now how about them apples im..done!
- Prev
- 1
- ...
- 191
- 192
- 193
- 194
- 195
- ...
- 209
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
It's like a bunch of jumbled words. :?