Megabus - STOLE MY CREDIT CARD INFO
BEWARE OF MEGABUS!!! I purchased tickets yesterday from Houston to NOLA and my debit card information was used for additional purchases in Houston and when I called the company there was NO ONE they'd let me talk to.
Yes - I contacted the bank but wouldn't SOMEONE there want to KNOW that this happened????? When I told the lady on the phone (found the customer service number online - or so I thought) she said " I only book reservations" but no other number I can call was provided.
I told her what was I to do - just put it on social media? She said "You do that."
Reason of review: Poor customer service.
Monetary Loss: $200.
Location: San Antonio, Texas
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Comments
Please avoid publishing any personal information and promotional content
I agree I just got off the phone with them for the same thing.