Megabus - Refunded,or more time to reschudule to travel

Had personal matters come up...(we All do) so vacation had was cancelled :(...Try to send an email to for refund or reschudule for a later date,but was told I had to reschudule within 24hrs after my travel time!!

Please I ask for A refund??

My reservation summary order is AAGSIRI...Reservation Number is 33/34-7205-071512-M36-1430-PIT-WAS it came from my account...Email address Please can someone help me?this was my 1st experience with MegaBus,and I`m feeling very disappointed in how the out come is...

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review #334853
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Mar 11 #1125778

Suldana. Abdi
My reservation summary order number is 1254464-031116
I was going from omaha to Chicago
Bus leaving 12pm Friday Mar -11- 2016 customer lady give me
wrong information over the phone. So please can I get money return back to my card my phone no 308 217 2515 plz cal me as soon as posible thanks

0 0 Reply
Wendy Adams

Mar 05 #1122564

My Reservation Summary order is AEQ5PIA my Reservation#16-3101-012016-M96R-2205-GAI-ATL It was from my account Please some help to resculate

0 0 Reply

Feb 08 #1108458

I sent in one of my ticket numbers but I brought three of them for the same day. 21_6520_921016minn_Chic wens Feb 10. And ticket number 21_6520_02016 m4r _2045 minn_chic wens Feb 10 at 20:45 if I am usable to get refunds I would like to be able to use them at a later date . creyno125@gmail. Com

0 2 Reply
gabriel pack

Feb 07 #1107931 Chicago, Illinois

Hello my is Gabriel pack I had purchase a ticket to st Paul mn from Chicago to st Paul I had missed my bus it was for 7:30am but I was just leaving the hospital cause my daughter is sick can I please be reimburse my phone number is 320-491-4811

0 0 Reply

Jan 08 #1090979

I believe this is a rip-off. Yes, things can happen that we cannot foresee in the future before 6hr. If we all could can you image how much better the world would be.

0 0 Reply

Dec 06, 2015 #1074715

On nov25,i brought a ticket going and coming but entering the bus my manager called and said my off days was not a prove by the upper manager so for me to keep my job i had one hour to return to my job.I immediately jump off the bus and headed to work. the ticket was purchase threw my checking account. if would be gladly appreciate only with the holiday if i could be reimburse .my number is 270-356-1129

0 0 Reply

Dec 03, 2015 #1073277

I was put off the bus for another persons problem... And the police told me i can catch the next bus @ 12 o clock if i didnt make my bus because this incident my email is my number is 612 407 4360

0 0 Reply

Nov 20, 2015 #1066866

i was charged twice for a bus ticket only used one please contact me ASAO 8329211795

0 0 Reply

Nov 06, 2015 #1059756

My reservation was changed from 5 to 6 of Now the customer service lady sent wrong information over phone. When O got their to take bus they told me reservation was for 5 the but was for today the 6 bus let. I want money return in full to card writing .BBB and lawyer on Monday. U let me homeless in street. Vivian Nelson 213 909-6384

0 0 Reply

Oct 27, 2015 #1054422

I am having the same problem. I was told twice by customer service that I would get a refund for a bus that was hours late and I never did. I just called again and now they say fill out something online.
My daughter was traveling from Albany to NJ. The return trip was just as bad - driver stopped twice for over an hour because "he needed to". Horrible customer service.
This company is a RIP OFF! We used them at least once per month but I never will again.
A. Dawson

0 0 Reply

Sep 23, 2015 #1038201

I was told I couldnt get on the bus yesterday September 22,2015 but I didnt have no ID Im 17 and she told me my order number is wrong and she told me this ticket is for September 23,2015 I didnt get on the bus and I need a refund .
Please call this number 9014258633

0 0 Reply

Aug 13, 2015 #1019147

My bus number 62-63-52-30-072315-m9r-2359-chi-atl .Mwas two hour late getting to Atlanta because we had to take a break because the tire got hot and we had to wait for it to cool down because if we would had kept going the tire would had bust . We left Chicago at 11:59 pm on the 23rd and got to Atlanta at almost 6:00 . We were suppose to get to Atlanta at 3:55pm on the 24.This is my 3rd time and they have not replyed to me .You can contact me Thank you.

0 0 Reply
Verneda Brown

Jul 29, 2015 #1013328 Atlanta, Georgia

My bus number 62-63-52-30-072315-m9r-2359-chi-atl .Mwas two hour late getting to Atlanta because we had to take a break because the tire got hot and we had to wait for it to cool down because if we would had kept going the tire would had bust . We left Chicago at 11:59 pm on the 23rd and got to Atlanta at almost 6:00 . We were suppose to get to Atlanta at 3:55pm on the 24.You can contact me Thank you.

0 1 Reply

Jul 21, 2015 #1010168

Yes i was traveling with mega bus for the first time in they give me wrong direction to the location me an my three children. Are stranded an miami fl they told me i could not get my money refund back to me or u could not get on the next one that will arrive on the same day they did not tell. Me i was just paying for that time in that time only customer service was very. Rude im trying to go about how to get my money back. My code ad5jyjy

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Jul 05, 2015 #1003925

My reservation number is1401412765070215m9r2255 I didn't like because the bus was two hours later leaving from Chattanooga to Atlanta

0 0 Reply

Jul 04, 2015 #1003642

I had bought 2 tickets for Austin Texas and megabus told me I had to buy 2 more tickets to leave the same day but I was wondering how do I get reimbursement.

0 0 Reply

Jun 03, 2015 #991103

I left on may 28 going to Atlanta Georgia at 850 am then from Atlanta the booking number is 41-4912-05-2815-m38 r -0850was-altto orlanda Florida at 830 am. The booking number is 26-8332-052815- m96 r-2359- alt- orl Now that should have been on the 29 of may.then from Florida to Atlanta the booking number is 14-3495-052815- m96 r-930 -orl-alt this should hav been the 30th of may.then from all to was.44-2490-05-2815- m38r-1915-alt-was.this was on the 31st.there was to other prices going fro all to DC.613557053115m96-0930.that is from orl-alt.the one that I'm inquiring about is the 715pm from all to was the booking number is 44-2490-05-2815-m38r-1915-alt- was 58.25an 59-5915-060115-an this one was 65.00.m38r-0650-alt-was.

0 0 Reply

Apr 16, 2015 #972784 Minneapolis, Minnesota

Mary I very pissed that I had miss the mega bus there was no one out the notify anyone with the bus schedule changes I order 4 tickets for my kids to come home and they was not able to find no one to help them at 1100 pm that's very disappointing to have my kids to find away to get back. I purchased tickets 56/59-8226-041515-m4r-2300-chi-mi at 11:00pm and there was there since 10:39 without no attended help. Am very pissed with your customer service provider very poor. I need to know how I can get my refund or something so my kids can get home

0 0 Reply

Mar 29, 2015 #965255 Atlanta, Georgia

I am still waiting on your company response to my request for my trip from Nashville to Atlanta that was supposed to leave at 930 and didn't leave until 1244pm and it was rainin not only got wet I got a cold as well here my references number 561302 032015 m9 9035 Nas to Atlanta

0 0 Reply

Jan 23, 2015 #935297 San Antonio, Texas

I purchased my tickets for my toddler and myself. I was there at 7:20 bus was scheduled to arrive @7:45 bus never came I set out in the cold till 10 and still no bus however I'm requesting my refund or a new ticket. My previous ticket is 76/77-5794-012215-M74R-1945-SAN-KTY
Thu Jan 22
19:45:00 CST 2015
from SAN to HOU
And email is lilbrat_bab@yahoo. Com my mobile is 2108002389 please correct issue an contact me. Ms.Mitchell. thank you.

3 0 Reply

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