Megabus Complaints and Reviews

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Megabus
Main address: 4400 S. Racine Ave. 60609 Chicago IL
1-877-GO2-MEGA (1-877-462-6342), , http://us.megabus.com/ContactUs.aspx
  • 378+66 mobile complaints
  • $44.2K claimed losses
  • $100 average
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  • 12 hours ago
  • Transportation and Delivery
  • Antioch, Illinois
  • Poor Service And Not Honoring Reserved Seat
  • 1
  • 1
  • 8

This was my first experience with Megabus. Purchased a ticket for reserved seat on today's route from Columbia, MO to Chicago, IL. Arrived more than 15 minutes early, and the bus was full with doors closed. Was told that additional busses were coming, but seating would be first come, first served with no guarantee of seats. Several people in line with me had reservations and were told the same... Read more

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  • 1 day ago
  • Ground Transportation - Trains, Buses
  • Kissimmee, Florida
  • Bus Departure
  • 13

Still cant believe it. Bus from Orlando to Miami. Nov 20 2014. l got there on time, not a minute late when the bus driver close the door literally on my face while holding my son. He did not let us in and left. On top the security on duty does nothing to help me in. I called the company to make a complaint and told me l have to be there 15 min prior to departure. Well l wast but i DID was in... Read more

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  • From mobile
  • Megabus
  • 1 day ago
  • by anonymous
  • #560136

I was on the mega bus that crashed in October. I lost all my electronics abd I have yet heard from them. If I do.not get a response from them I will be contacting my lawyer!!! Add comment

     

  • 2 days ago
  • Ground Transportation - Trains, Buses
  • Boston, Massachusetts
  • Departure Gate
  • 19

I went to catch a 9:00 p.m. Megabus coach to NYC and arrived well within the departure time. Not seeing the Gate number for the departure on the board at South Station, I ran around to inquire which bus was departing for NYC. I spoke with a Megabus driver who was dismissing passengers on a full trip to Fall River and he could not tell me which gate or bus I should board. In addition, there was... Read more

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  • From mobile
  • Megabus
  • Nov 18
  • by anonymous
  • #559360

I took mega bus on the bus the outlet on my side was broke and then the bus was late and on the bus a man missed his stop so i called and coplaned after being.on the bus 10 hours and he called me a *** and every one laphed and they broke some of my things . Add comment

  • From mobile
  • Megabus
  • Nov 18
  • by anonymous
  • #559314

I want a refund I have proof a purchased a ticket Add comment

     

  • Nov 15
  • Ground Transportation - Trains, Buses
  • Dallas, Texas
  • Bus Service
  • 1
  • 1
  • 159
Megabus - Unbelievable COLD
1 of 2

I took megabus from Dallas to Houston.From Houston to New Orleans was so unbelievably cols, not just COLD,but FREEZING about 40 degrees and the fan was blowing. The driver said it couls not be controled from the bus. I have pictures to show of people covered from head to toe and still freezing. It was the worst trip of my life. I called and registered a complaint on about Nov. 6th but received no... Read more

Was this review helpful? 2 0
  • From mobile
  • Megabus
  • Nov 15
  • by anonymous
  • #558132

Megabus got us lost miss bus to come home due to Megabus giving us the wrong directions Add comment

     

  • Nov 14
  • Ground Transportation - Trains, Buses
  • Charlotte, North Carolina
  • Bus Boarding
  • 1
  • 1
  • 29

bus DD541 refuse to let passengers on bus, she said she needed 45min. to take a lunch break. bus was already late and it is cold outside. she could let us on the bus while she take her lunch break. it is very cold out here. I am very upset at this situation. I may not ever ride the mega bus again. I felt inconvenience because I was on time, the bus arrived late and I was still asked to wait... Read more

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  • Nov 10
  • Ground Transportation - Trains, Buses
  • Lubbock, Texas
  • Positive Experience
  • 72

Horrible bus service but I've never taken it???? Who would listen to that review? My son and I rode the MegaBus from NY city to Washington DC. My son and I got to sit in the front seat of the double decked bus with a giant (bus-wide) window. It was October and the leaves were changing and the ride was just spectacular. I'm not a small guy, so saying the bus is comfortable is hard to imagine,... Read more

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