Submit ›
  • Customers like
    • Price range10
    • Price7
    • Disappointed with megabus2
  • Customers don't like
    • Poor customer service18
    • Refund policy13
    • Late bus8
  • From mobile
  • Megabus
  • 17 hours ago
  • by anonymous
  • #692972

I had a reservation for 8/31/15 at 2350 the bus arrived over one hour late. I'm a disabled veteran and having to wait over a hour standing up I feel is tottaly unfair and terrible customer service. When I called customer service I was hung up on twice. My phone number is (901)801-0085 and my name is Raymond wells. Add comment

  • From mobile
  • Megabus
  • 1 day ago
  • by anonymous
  • #692190

I am disable and I tried yo spean to someone over the weekend to change my trip. Didn't speak to anyone until Monday the day I was suppose to leave. I would like a call back. 4402650273 61-681108311-5-m3r- Cleveland- new Add comment

  • 2 days ago
  • Ground Transportation - Trains, Buses
  • Hermitage, Pennsylvania
  • Chicago To Cleveland And Back
  • 1
  • REVIEW RATING 3/5

Customer Service is a joke. Relaibility is a joke. Having any idea of what is going on if the bus late is laughable. DO NOT RIDE MEGABUS. VOTE WITH YOUR $$$. THEY WILL CHANGE ONLY OF THEY FEEL THE PAIN Customer Service is a joke. Relaibility is a joke. Having any idea of what is going on if the bus late is laughable. Customer Service is a joke. Relaibility is a joke. Having any idea of what is... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Ground Transportation - Trains, Buses
  • London, England
  • Megabus Trip London To Paris
  • 6
  • REVIEW RATING 3/5

Hi I wld like to complain about an awful service London-Paris -London. Plus have been trying to contact the company for ages m ohone is never answered, no good comuncation at all. They kept sending me mails stating that my details to cross the border were uncompleated, I have compleated 6 times!!!!! Both trips were 40 to 45 mnutes late. The dirver was swaering ..using the F*** word all the... Read more

Was this review helpful? 0 0
  • From mobile
  • Megabus
  • Aug 28
  • by anonymous
  • #690673

I am very very very des appointed by mega bus 4 hours delay my first and last Add comment

  • Aug 26
  • Ground Transportation - Trains, Buses
  • Charlotte, North Carolina
  • Ticket Price Change
  • 17
  • REVIEW RATING 4/5

I was booking my trip on megabus.com. The site would not allow me to close out the ticketing. I decided to start the transaction from the beginning hoping it would go through. When I put in the same information the price went from 15.00 to 54.00. After calling customer no service I was left with a take it or leave it attitude. It is said the lack of value the company places on each customer. I... Read more

Was this review helpful? 0 0

  • Aug 25
  • Ground Transportation - Trains, Buses
  • Atlants To New York
  • 23
  • REVIEW RATING 4/5

had a trip from Atlanta to New York City, bus was to be there at 6:50 am did not arrive till 10:00 am. # hours late and when I called was told bus will be there in 17 min. then 30 min. Told they are sorry as we waited where there are no bath room, seats, out side in the rain . When bus finally arrived driver said he had been waiting for a bus to drive from 5:30 am. Staff told is after 2 hours... Read more

Was this review helpful? 0 0
  • From mobile
  • Megabus
  • Aug 25
  • by anonymous
  • #688906

Megabus, worst, they don't care about anyone, I had a meeting for my job in D.C I got there while the door was closing and they refuse to let me on, I almost lost my job, to re scheadule they want you to pay $5 really? They need to do better, once I had to wait 15mins for them to pull off Add comment

  • Aug 24
  • Ground Transportation - Trains, Buses
  • Buffalo, New York
  • 24
  • REVIEW RATING 5/5

If you are checking this page and others like it before using Megabus, I commend you. I wish I had done so. I last used Megabus 5 years ago to go from Albany, NY to New York City. It was okay. I would've rated that experience 3 stars. It wasn't good, but it wasn't bad either. That was 5 years ago. This latest experience, however, was my last ride with Megabus. Due to the incompetence of both the... Read more

Was this review helpful? 0 0
  • From mobile
  • Megabus
  • Aug 23
  • by anonymous
  • #687974

TO WHOM IT MAY CONCERN MEGA BUS NEEDS TO GET A BUILDING FOR CUSTOMERS TO SIT IN HAVING PEOPLE ON THE STREETS WAITING LIKE THEY HOMELESS IF MEGA BUS CANT SATIFIED THERE CUSTOMERS MEGA BUS NEEDS CLOSE THERE BUSINESS MAKING ALL THIS MONEY AND NOT TAKING CARE OF YOUR CUSTOMERS Add comment

Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Megabus. However, many companies do monitor reviews on our site.

 
×
You are reading about Megabus.
Filing a new complaint about
×