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  • Customers like
    • Price range8
    • Price2
    • Trip1
  • Customers don't like
    • Poor customer service17
    • Refund policy12
    • Late bus7
  • From mobile
  • Megabus
  • 1 hour ago
  • by anonymous
  • #660935

I was on the bus leaving Atlanta GA to Washington DC the broke drow on the highway Add comment

  • 15 hours ago
  • Ground Transportation - Trains, Buses
  • Bhopal, Madhya Pradesh
  • I Want My Money Back
  • 6

I am an indian who came to vist with 11 other guys to US last summer and booked my travel plans on megabus worst mistake of my life. we have booked megabus for 11 people from noxville to atlanta and we reached noxville stop on time @ 6:00 pm our bus was cancelled and these company people kept messaging to wait for 2 hrs for every hour passed the bus never came and another megabus came at 3:00 am... Read more

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  • 18 hours ago
  • Ground Transportation - Trains, Buses
  • Houston, Texas
  • 2
  • REVIEW RATING 4/5

We where told at the last min that we where not going to get dropped off in Baton Rouge would have to ride the bus all the way to New Orleans truly a big inconvenience for me and a lot of other people there were riding this bus that we were not informed that the bus was not going to enter Baton Rouge now I would have to arrange for somebody to pick me up and I have no way of getting to Baton... Read more

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  • 21 hours ago
  • Transportation and Delivery
  • Durham, North Carolina
  • Bad Service
  • 7
  • REVIEW RATING 4/5

My daughter received a notification that the 15.40 bus pick up at Durham would be running late with an ETA of 16.40 – 17.10. She was told to Please check your e-mail/text for further updates. Not only were no e-mail/text for further updates received but the bus ran 15 mins late and then without her (and numerous others). How could your timings have been so far off? And why was she not sent a... Read more

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  • From mobile
  • Megabus
  • Jul 02
  • by anonymous
  • #659552

I have been waiting at the Montgomery station for the 13:30 and no bus is here my number is 334477166 will some one tell me what to do Add comment

  • Jul 01
  • Ground Transportation - Trains, Buses
  • Annapolis, Maryland
  • Megabus Ticket
  • 22
  • REVIEW RATING 4/5

I spoke with an unruly representative of this company, concerning a ticket from Maryland to New York. I couldn't understand what she was saying, so I asked to speak to someone else, the rep had an attitude because I couldn't understand her. She said I had to call back to speak with someone else after her going back and forth I called back and she answered I asked again can I speak to a manager or... Read more

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  • Jun 30
  • Ground Transportation - Trains, Buses
  • Windsor, Ontario
  • Bus Service
  • 14
  • REVIEW RATING 4/5

Air conditioning was not working on trip from Detroit to Chicago. It was indescribable the heat on the bus. Upper deck passengers went to lower level which was a tiny 'better' and had to stand several hours to chicago. Safety was a definite concern. Driver would not be honest with us. Windshield upper deck has a crack. Wipers didn't work upper windshield. Just a terrible, uncomfortable trip. We... Read more

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  • Jun 29
  • Ground Transportation - Trains, Buses
  • New Orleans, Louisiana
  • 34
  • REVIEW RATING 4/5

We had a tragedy in our family, while transporting an inmate my nephew Daryl Holloway was shot and killed, all finances went towards funeral services, burial, and repass. We won't be able to leave New Orleans during this time because i'm not financially able and I need to direct my finances towards other necessities. I would really appreciate if you all would put my money back in my account,... Read more

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  • Jun 29
  • Ground Transportation - Trains, Buses
  • Mattapan, Massachusetts
  • Bus Boarding
  • 15
  • REVIEW RATING 4/5

I arrived at a sprint to get on my bus, which was still parked. The megabus attendant would not let me on because of "where it was parked" which was the loading area. As I asked her again to get the driver's attention, the bus drove away. She told me to try greyhound for a later bus. I did, and they were kind enough to give me a discounted rate because of my troubles. Moral of the story--I'm... Read more

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  • Jun 29
  • Ground Transportation - Trains, Buses
  • Bisbee, Arizona
  • Bus Trip
  • 24
  • REVIEW RATING 4/5

The most horrible experience i've ever had with transportation is mega bus! I was going from Minneapolis to Chicago. (Departure 10pm-Arrival time 6:25am). At around 1am the headlights of the bus stopped working somewhere in Wisconsin. The *** bus driver called their customer service and they promised to send another bus which was supposed to arrive within 2-3 hours. They never showed up! So we... Read more

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