Megabus Complaints and Reviews

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Megabus
Main address: 4400 S. Racine Ave. 60609 Chicago IL
1-877-GO2-MEGA (1-877-462-6342), , http://us.megabus.com/ContactUs.aspx
  • 309+37 mobile complaints
  • $22.9K claimed losses
  • $66 average
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  • 56 minutes ago
  • Transportation and Delivery
  • New Orleans, Louisiana
  • Service
  • 3

There must be some type of violation or health issue report and/or case filed again Megabus. This company is waiting for a customer/consumer to die before they take serious precautions and stop using broken down buses that need mechanical repairs and/or updates. Just because economical products and or services are made available to consumers, do not mean that these products and services should... Read more

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  • 18 hours ago
  • Ground Transportation - Trains, Buses
  • Broken Air Conditioner
  • 8

This has to be the worst trip by far.The megabus is notorious for being extremely cold,well not this time.Its the end of July so it's already currently in the low 90s,when you step into any vehicle you are seeking some type of relief from the heat.Much to my disadvantage the air condition was broken causing water to spill through the vents.There was no relief sent out from another megabus... Read more

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  • From mobile
  • Megabus
  • 2 days ago
  • by anonymous
  • #514955

Not pissed. Bus was supposed to leave at 11:30am arrived at 12:30pm. Left at 12:50pm. I will miss my 3:30 bus back to san antonio texas. What am I supposed to do? Add comment

  • From mobile
  • Megabus
  • 2 days ago
  • by anonymous
  • #514883

The best thing about MegaBus is the pricing and that sadly keeps me coming back. The drivers are very rude and nastly and if you g8ve them the benefit of a doubt believe me before your trip is over you will have changed your mind. The internet sucka horribly. ..it either doesn't work, they don't have it, or it has so many restrictions there is no real need to use it. The outlets work only on... Add comment

  • Jul 25
  • Ground Transportation - Trains, Buses
  • Tire Change
  • 1

My name is Pamula Dawkins and this is my first and last time ride the Megabus. We caught a flat tire at 2:30Am and we were still waiting on a technician to change the tire or a chartered bus at 9:00am! This is going on as I write this review. I am beyond mad and I will never use this mode of transportation again! First of all they said there would be free Wifi this as not true because it did not... Read more

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  • Jul 24
  • Ground Transportation - Trains, Buses
  • Montgomery, Alabama
  • Air Conditioner Refund
  • 1
  • 26

HELLO MY NAME IS GLORIA JOHNSON MY ORDER# AWCPXSA, MY RESERVATION# 27287794-072314-M94-1345-ATL-MOB AND I WILL LIKE MY REFUND PLACE BACK ON MY CREDIT CARD. THE AIR CONDITION STOP WORKING IN MONTGOMERY THE BUS DRIVER HAD TO PULL OVER TO A GAS STATION/ KWIK SHOP #128 IN FORT DEPOSIT MONTGOMERY ALA. AT 4:55 PM WHERE WE HAD TO STAND OUT IN THE HEAT, WE WAS TOLD THAT ANOTHER BUS WAS COMING WHILE... Read more

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  • Jul 24
  • Ground Transportation - Trains, Buses
  • Awful Customer Service
  • 21

Mega bus Complaints (7/17/14) Bus Numbers involved: DD467, DD707, DD698 On July 17th I arrived to Union Station in Washington D.C. to catch an 8:00pm bus to New York. When I arrived there were two unorganized lines that had people for two different departure times thrown together. There were small, hardly visible ropes separating the two lines and an empty bus, which no one was able to board.... Read more

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  • Jul 23
  • Ground Transportation - Trains, Buses
  • Bus Travel Service
  • 17

Got on bus in Mobile, Al. July 19bheading to Atlanta Ga...intercom broke 4 windows leaked and both emergency hatches leaked into customers carry on. Got on coming back from Atlanta heading to Mobile, Al July 23. Ac was going down. Driver pulled over @5 pm to wait on bus to come n swap out ( they were going to give us the good one and send 81 passengers onto Atlanta w no ac. While waiting driver... Read more

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  • From mobile
  • Megabus
  • Jul 23
  • by anonymous
  • #513940

No air condition from Jacksonville, Florida to Orlando Florida no seats had to sit upstair believe I kept passing out because it was so hot 95 degrees outside imagine inside that crowded bus.Trip 7/23/14 then when arrive in Orlando had to walk 2 blocks to Lynx bus station. Add comment

  • Jul 22
  • Ground Transportation - Trains, Buses
  • Broken Bus
  • 4

the driver was rude,couldnt keep the bus from swaying and driving on the shoulder bumps. I have rode megabus several times and this is the worse experience with my travels. I suffer from travel aniexty so this was a great challenge me. Not knowing where we were and hungry as well as sleepy. I would like a refund because I spent money to get to Gary at 2 AM instead of already having a ride for... Read more

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