Megabus Complaints and Reviews

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Megabus
Main address: 4400 S. Racine Ave. 60609 Chicago IL
1-877-GO2-MEGA (1-877-462-6342), , http://us.megabus.com/ContactUs.aspx
  • 381+67 mobile complaints
  • $44.3K claimed losses
  • $99 average
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  • 10 hours ago
  • Ground Transportation - Trains, Buses
  • Beaumont, Texas
  • Transportation
  • 5

I was charged $45 to check an extra bag on my Nov 26 trip from Houston to Austin. My original ticket was only $26.50. I offered to lift my bag into the storage compartment, when the megabus agent said I had too many bags. I had one large back pack, one small back pack and my computer bag. She told me first $35 for an extra bag; I asked why, then she increased the price to $45 and said passengers... Read more

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  • 1 day ago
  • Ground Transportation - Trains, Buses
  • Saint Louis, Missouri
  • Bus Transportation
  • 39

Regarding travel between St. Louis and Chicago on 10/16/14. The ticket was purchased for my daughter attending Washington University in STL to get home to Chicago the weekend before last. Per the ticket and confirmed the day before and the day of travel, the pick up point was the corner of Clark Avenue and South Jefferson Avenue for a 3pm departure. My daughter, along with approximately 15 other... Read more

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  • 1 day ago
  • Ground Transportation - Trains, Buses
  • Columbus, Ohio
  • Bus Departure
  • 18

The worst trip ever! Coming from Kansas to Chicago to transfer to bus to get home to Ohio! Got to Chicago and bus was gone! Driver tells me and my angry wife that next bus leaves at 855 the next morning and we need to purchase a new ticket! Were already close to 200 dollars so far in tickets from Kansas to Columbus! Called c customer service and was rudley hung up on ! I will Never even look at a... Read more

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  • From mobile
  • Megabus
  • Nov 22
  • by anonymous
  • #561031

My bus was Scheduled to leave Houston at 4:45pm but bus didn't come until 6pm. Then when i got to Dallas to catch the bus going to st.louis the bus was over booked and some of us had to sit 3 to a seat if we had little kids even though we paid for 2 seats i feel like that is so unfair and very uncomfortable going from Dallas to Memphis..11/21/14 Add comment

     

  • Nov 21
  • Ground Transportation - Trains, Buses
  • Antioch, Illinois
  • Reserved Seat
  • 1
  • 1
  • 41

This was my first experience with Megabus. Purchased a ticket for reserved seat on today's route from Columbia, MO to Chicago, IL. Arrived more than 15 minutes early, and the bus was full with doors closed. Was told that additional busses were coming, but seating would be first come, first served with no guarantee of seats. Several people in line with me had reservations and were told the same... Read more

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  • Nov 20
  • Ground Transportation - Trains, Buses
  • Kissimmee, Florida
  • Bus Departure
  • 39

Still cant believe it. Bus from Orlando to Miami. Nov 20 2014. l got there on time, not a minute late when the bus driver close the door literally on my face while holding my son. He did not let us in and left. On top the security on duty does nothing to help me in. I called the company to make a complaint and told me l have to be there 15 min prior to departure. Well l wast but i DID was in... Read more

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  • From mobile
  • Megabus
  • Nov 20
  • by anonymous
  • #560136

I was on the mega bus that crashed in October. I lost all my electronics abd I have yet heard from them. If I do.not get a response from them I will be contacting my lawyer!!! Add comment

     

  • Nov 19
  • Ground Transportation - Trains, Buses
  • Boston, Massachusetts
  • Departure Gate
  • 36

I went to catch a 9:00 p.m. Megabus coach to NYC and arrived well within the departure time. Not seeing the Gate number for the departure on the board at South Station, I ran around to inquire which bus was departing for NYC. I spoke with a Megabus driver who was dismissing passengers on a full trip to Fall River and he could not tell me which gate or bus I should board. In addition, there was... Read more

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  • From mobile
  • Megabus
  • Nov 18
  • by anonymous
  • #559360

I took mega bus on the bus the outlet on my side was broke and then the bus was late and on the bus a man missed his stop so i called and coplaned after being.on the bus 10 hours and he called me a *** and every one laphed and they broke some of my things . Add comment

  • From mobile
  • Megabus
  • Nov 18
  • by anonymous
  • #559314

I want a refund I have proof a purchased a ticket Add comment

 
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