Megabus Complaints and Reviews

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Megabus
Main address: 4400 S. Racine Ave. 60609 Chicago IL
1-877-GO2-MEGA (1-877-462-6342), , http://us.megabus.com/ContactUs.aspx
  • 366+59 mobile complaints
  • $44K claimed losses
  • $103 average
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  • From mobile
  • Megabus
  • 1 day ago
  • by anonymous
  • #548514

I paid for a Ticket on 10/9/2014 Leaving Cleveland OH. To Chicago IL AND I WAS waiting For My Money To be refunded Back To My Card can someone call Me Back please 7792453784 Add comment

  • From mobile
  • Megabus
  • 1 day ago
  • by anonymous
  • #548226

please open schedule for dec 21-28-th from dallas to birmingham al contact me at 818 720 8145 Add comment

     

  • 2 days ago
  • Ground Transportation - Trains, Buses
  • Toronto, Ontario
  • Poor Custermer Service
  • 20

My parents were travelling form Toronto to Baltimore last week. The bus was scheduled for pick up time from Toronto at 6.30 PM and came an hour and half late. There didn't contact us nor e-mail us indicating that it would be late. When I spoke to customer service they told me that it's usual. I don't like the service at all. I am not travelling again with Mega Bus. They should return my money... Read more

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  • Oct 13
  • Ground Transportation - Trains, Buses
  • Lost Luggage
  • 70

megabus is the worst possible transportation you could ever choose for yourself . I will never ride again! they lost my duffle bag, how? WHO KNOWS! but I called customer service and they put in a report of my missing luggage . a week later these morons email me saying that they didn't find my bag . I asked what were my next steps and was told to email back asking what should I do . they're NO... Read more

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  • Oct 13
  • Ground Transportation - Trains, Buses
  • Ann Arbor, Michigan
  • Late Bus Arrival
  • 49

My 18 year old daughter took the Megabus from Ann Arbor to Chicago. The first bus arrived on time yet only had about 15 seats open. However there we about 60 people waiting to get on! The driver said there'd be another bus soon. An hour later another bus arrived and they left for Chicago, yet the driver apparently got lost near Chicago and passengers were helping with directions! The delay caused... Read more

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  • Oct 10
  • Ground Transportation - Trains, Buses
  • Chicago, Illinois
  • Incompetent Customer Service
  • 47

My mother and grandmother went to visit my brother in Michigan from Nashville with a switch in busses in Chicago. The bus from Nashville to Chicago was over 2 hours late which caused them to miss their connecting bus. They were not helped to get another ticket, any form of transportation, nor to stop at a hotel on the way to another stop. My 80 year old grandmother had to walk to get train... Read more

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  • Oct 09
  • Ground Transportation - Trains, Buses
  • Euharlee, Georgia
  • Bus Schedule
  • 22

the bus did not show upI went to the bus that way I was toldMontgomery Alabamagoing to Atlanta Georgialeave Montgomery at 225did not show upI waited until 2:55on the phone with a Megabus employeeI was told the bus leftI went to the wrong stopI askeddid you change the bus stopI was told nowell I was waiting since 130 at the old bus stopwill was picked up several times before and dropped offthen I... Read more

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  • From mobile
  • Megabus
  • Oct 09
  • by anonymous
  • #544351

The cashier respond very angry when I asked about the schedules about where I was going at the Toronto bus terminal. Add comment

     

  • Oct 05
  • Ground Transportation - Trains, Buses
  • Low Quality Service
  • 24

its funny how two ppl on here want to be ***/*** what ever they are a grace time should be made because the one in dc is gray hound to and trains so whats to say that someone is not getting off one of them and the time ran over so its runs late and makes you late and with them being rude ppl will wont to spend more money using your company is you show some compassion for others and as for the... Read more

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