2.0
  • Price range8 votes
  • Price2 votes
  • That the seats reclined1 votes
  • Poor customer service16 votes
  • Refund policy9 votes
  • Rude driver6 votes
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  • From mobile
  • Megabus
  • 1 day ago
  • by anonymous
  • #614835

I missed mega bus due to changes in pickup in Chicago I lost one hundred eleven dollars no signs were posted to walk around the corner mega bus this is a request for refund Add comment

  • From mobile
  • Megabus
  • 2 days ago
  • by anonymous
  • #614467

Don't care about customers, as long as they cram as many bodies in the sardine can as they can. Don't waste your money on reserved seats because they don't check or monitor and anyone can sit in them. Will stay with Greyhound. Add comment

  • From mobile
  • Megabus
  • Mar 24
  • by anonymous
  • #612810

First of all the bus was late & he was driving almost got into accident three times to Atlanta coming from New Orleans. Also he had a young lady accompany him he had no concerns for our safety. I would like a refund. Do please get back with me. My order#is ADQZ4HY (504)418-7032 is my number Add comment

54-4038-030615-M96R-2015-Atl-Jac i ben waiting to here form you all about my refund have not heard from it ben 17day my phone number is 404-566-0197am waiting to here from you all ok Add comment

  • Mar 24
  • Ground Transportation - Trains, Buses
  • Saint Louis, Missouri
  • Bus Boarding
  • 30
  • REVIEW RATING 4/5

I WAS GETTING READY TO BORED THE BUS WHEN THE BUS DRIVER CALLED HERSELF PROFILE ME AN WOULD'NT LET ME CATCH THE BUS SO i LOST MY FAIR AN TRIP SHE DID NOT SEE ME DO NOTHING WRONG AN i AM VERY ANGRY SO i AM GOING TO TRY TO GET ME A ATTORNEY TO LOOK INTO THIS MY NAME IS PHILLIP PERRY AN EMAIL IS PP7965549@GMAIL.COM,SO LOOK TO HERE FROM MY ATTORNEY VERY SOON SUPPOSE TO BE DRIVING THE BUS GETTING... Read more

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  • Mar 23
  • Ground Transportation - Trains, Buses
  • Philadelphia, Pennsylvania
  • Bus Stop Location
  • 20
  • REVIEW RATING 4/5

I am dealing with Megbus customer service. The bus did not stop at the street location marked by a Megabus sign. The location is the Megabus stop in Philadelphia on Market Street between 7th street and 6th street. They sent me GPS that shows it did not stop at the that stop but a block away and I missed the bus. Now they will not refund me. It is clear that they have policy of not refunding... Read more

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  • Mar 22
  • Ground Transportation - Trains, Buses
  • Dallas, Texas
  • Bus Service
  • 10
  • REVIEW RATING 3/5

Sounds as though you do not know how to follow Plain Instruction's.The clerk stated go to PlatForm 5 The bus will leave at 4:30 Right?Why would you leave and go to another PlatForm after being told to go to PlatForm 5?Also you are trying to Play the Race Card Right?You wanted to be taken by the Hand and Lead onto the bus right?Geez,Why are you traveling along you need a BabySitter to accompany... Read more

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  • Mar 21
  • Ground Transportation - Trains, Buses
  • Bus Ticket
  • 29
  • REVIEW RATING 4/5

I bought a ticket of MEGA BUS from the black lady at the counter and she said go to platform 5 and bus will leave at 4:30 and i had 15 minutes and she didn't mention me that i should take COACH CANADA and i went there expecting a huge blue bus with a big guy picture on it and didn't see the bus and there was only Coach Canada bus. i stood near the door watching for blue bus and after few minutes ... Read more

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  • Mar 21
  • Ground Transportation - Trains, Buses
  • Bellflower, California
  • Staff
  • 18
  • REVIEW RATING 4/5

No doubt price iz good, seats and insides prettt decent however the driver sucked . Had my dad taking it howevwr he has a disability therefore he was eating in the parking so i went to let him know/ask if thr time was 110 (10-15 mins prior to departure ) he was so rude and said no he needs to get on. Im like the departure tome says 110 so he will come whethee its couple mims or a minute before... Read more

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  • Mar 18
  • Ground Transportation - Trains, Buses
  • Columbia, South Carolina
  • Bus Schedule
  • 45
  • REVIEW RATING 4/5

Choosing megabus was the WORST decision I ever made. I knew I should have listened to the reviews. Needed to take the bus from Columbia to Atlanta so that I could catch a flight. The bus still hadn't showed up an HOUR after the original departure time. I ended up having to DRIVE my own car at 4 AM to Atlanta to catch my flight. I only made it with 5 minutes to spare. I would never trust this... Read more

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