2.0
  • Price Range7 votes
  • Poor Customer Service9 votes
  • Refund policy4 votes
  • Rude driver2 votes
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  • From mobile
  • Megabus
  • 1 day ago
  • by anonymous
  • #587715

My bus broke down and was promised a refund a d has not received yet. Keep getting excuses please call 5024168866 Add comment

  • Jan 26
  • Ground Transportation - Trains, Buses
  • Marion, Iowa
  • Bus Arrival
  • 8
  • REVIEW RATING 4/5

MY WIFE N I TRAVEL FROM CHICAGO TO IOWACITY JAN25 @5PM BUS DRIVER WAS LOST FOR ATLEAST30MINS MY WIFE HAD A FULL TRANSPLANT WE HAD TO WAIT OUTSIDE OVER ANOTHER HOUR WAITTING ON YELLOW CAB BECAUSE THE CAB CAME TWICE TO PICK US UP.DUE TO MEGABUS LATE ARRIVAL THIS HAPPEN BEFORE AND I LET IT GO BECAUSE THINGS HAPPEN.MY GRANDMA DIED OTHERWISE MY WIFE WOULD HAVE STAY HOME..NOW WE HAD TO PAY ANOTHER... Read more

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  • Jan 22
  • Ground Transportation - Trains, Buses
  • Helotes, Texas
  • Luggage Fee
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

Paid fare and then charged $55 for some kind of luggage fee in D.C , 2 bags but when getting ticket never said anything abt luggage had to be certain weight! $55 then told pay or can't get on bus, hello I got on in Philly wit same 2 bags ??! Now u changing me $55 additional in DC! Sum ppl didn't have $55 and were left stranded n crying!!!! Terrible service and scam NEVEr use Again!! Read more

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  • Jan 21
  • Ground Transportation - Trains, Buses
  • Charlotte, North Carolina
  • Luggage
  • 47
  • REVIEW RATING 4/5

My first time riding the megabus, and it will be my last time. Going from columbia, sc the bus was 30 minutes late. We were standing in the rain, and cold at 3:30 am. I boarded the bus with 2 bags one under the bus and one I carried on. The price was cheap, and now I see why. I was traveling from columbia to atlanta,Ga. Trip was comfortable until I arrived in Atlanta. I was amazed at how they... Read more

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  • Jan 21
  • Ground Transportation - Trains, Buses
  • Toronto, Ontario
  • Bus Arrival
  • 46
  • REVIEW RATING 4/5

I ended up stranded at the Buffalo airport for 18 hours because of Megabus. It was winter and really cold out and the bus stop is outside of the airport. I waited over an hour for the bus and it did not come so I went back into the airport because I was freezing cold. It was the middle of the night so I could not call them on the phone until they opened in the morning. When I called to say the... Read more

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  • From mobile
  • Megabus
  • Jan 19
  • by anonymous
  • #584145

Took megabus from toronto to montreal january 2015. COLD the temperature on the upper deck could not have been more than 50f. I could have moved to the lower deck but then id have to smell the bathroom the entire 6 hours Add comment

  • From mobile
  • Megabus
  • Jan 18
  • by anonymous
  • #583851

Went from gainesville fl to new orleans and back. Trip to was great nothing crazy to report, trip home I felt like I was back in school with the teacher from ***, Robert was our driver and Mike was his sidekick (guy crazy with authority) wasn't sure if I was allowed talk to my family I was traveling with without being kicked off the bus. Add comment

  • From mobile
  • Megabus
  • Jan 18
  • by anonymous
  • #583822

I waited 5 hours in the freezing cold and rain. Then when the bus did finally arrive the rudest most brash employee made me pay $35 for my second suitcase. It was the worst travel experience I've ever had. The employees are rude, disrespectful and inconsiderate. No matter how cheap the prices are I will never travel with megabus ever again. Add comment

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  • Jan 15
  • Ground Transportation - Trains, Buses
  • State College, Pennsylvania
  • Lost And Found Department
  • 116
  • REVIEW RATING 5/5

I'm posting this to see if there's anyone who has seen my carry-on luggage. I left New York on January 12th at 11:05pm to go to State College. The final destination of the bus after State College was Pittsburgh. When I arrived in State College around at 4 am, January 13th, I was *** enough to forget to pick up my luggage from cargo then I straight went on a cab to go home. After 5 minutes or so,... Read more

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  • Jan 14
  • Ground Transportation - Trains, Buses
  • Toronto, Ontario
  • Bus Ticket
  • 41
  • REVIEW RATING 4/5

Usually I buy my tickets online but this time I went to the St. Catharines Bus Terminal to buy one in person. This was 2 p.m. on Sunday Dec. 27. There were 11 departures scheduled that afternoon and evening combined. I was told they were all sold out! This surprised me as there were only 4 people waiting in the station. I was told I could take my chances with Greyhound or take a city bus to... Read more

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